Recently, we conducted an Aged Care Satisfaction Survey to discover how our families/carers felt about VMCH and our performance over the past few months.
We asked everything from how people felt about our responsiveness to their questions and queries, the quality of our communication, whether people were happy with our response to the COVID-19 crisis and seeking opinions regarding future visitation.
We were pleased to receive over 300 completed surveys.
What did our families/carers have to say? Click the button below for a snapshot of the results.
We thank everyone who took the time to complete this survey. Feedback is so important to us and we’re always looking for ways we can improve.
If you have a suggestion or feedback you’d like to share, please email email@example.com