Helen is the Administration Officer at VMCH St Bernadette’s Residential Aged Care, Sunshine North. She has also been recognised by the team at St Bernadette’s as an outstanding employee, as part of Aged Care Employee Day.
Aged Care Employee Day is a national day to say thank you to the more than 365,000 dedicated people who care for and support around 1.3 million older Australians who receive care and services each year.
On 7 August, VMCH is celebrating our amazing aged care staff and saying thank you for the work they do every day.
Here we talk to Helen about what it’s like to work for VMCH.
What do you enjoy about working at St Bernadette’s?
I enjoy every moment that I get to speak, hug, laugh, dance, and sing with the residents. They make my day when I see the smiles on their faces and hear their laughs.
What do you love about your job?
I love knowing what I’m doing has an impact on the residents’ lives.
Have any resident stories particularly touched you?
There’s not one story in particular. What I really want to instill in the resident’s heart is that I do respect their choices and there is hope in every situation of their lives
What do you think is important about the work you do at St Bernadette’s?
I am there to serve the resident and make everyone feel welcome when they enter the home. This is whether it’s the resident’s family, staff, or those that want to have a tour.
What is it about VMCH’s care practice and values that resonates with you?
Respect is vital to me. I respect every choice of the residents and what they want. I respect the management team and what they want to establish in this residence. I love the mission of VMCH, the caring ministry of Jesus and I want to reflect it in my everyday life.
What do you enjoy doing out of work?
Most of the time I spend with my family, whether going to a movie, going to church or going away but I love doing something with us all together.
What does being nominated for this achievement mean to you?
It means a lot to me knowing that I’m making an impact on someone’s life.