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New to home care or thinking of switching?

Plus $500* gift card bonus
Book a call back

Join VMCH through a Home Care Package and receive $500* in gift cards to help you get started.

Get trusted support to live independently at home, from a team that cares.

Download our free brochure to learn more about VMCH Home Care services and the $500* offer.

Note:* I consent to receiving marketing emails and text messages from VMCH from time to time, including information about the services offered, resident and client stories, news and upcoming events, as well as the biannual VMCH Cornerstone Magazine. By checking the box, I confirm that I understand that the information collected about me will be used, stored and disclosed in accordance with VMCH’s Privacy Collection Statement and Privacy Policy.
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What you’ll get with a VMCH Home Care Package

  • $500* in gift cards when you join us (T&Cs apply).
  • Help to navigate My Aged Care so you don’t get lost in the process.
  • Competitive pricing and no hidden fees.
  • Friendly, qualified, police-checked carers you can trust.
 

Our friendly team will follow up with a call to answer any questions and help you get started.
Why choose VMCH?
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Excellent home care, helping you stay independent

 
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A dedicated team to listen and support you

 
 
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Staff who live and work in your community

 
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Home Care Packages in Melbourne – Support to stay at home longer

At VMCH, we’re here to help you live independently at home, with the right support at the right time.

As an approved Home Care Package provider in Melbourne and surrounding areas, we offer compassionate, tailored services – plus, when you join or switch to us, receive $500* in gift cards.
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What is a Home Care Package?

A Home Care Package (HCP) is government-funded support to help older Australians stay living safely and happily at home. Packages range from basic help to complex care, depending on your needs.

 
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Who is eligible for a Home Care Package?

To be eligible, you must:

  • Be 65 years or older (or 50+ for Aboriginal or Torres Strait Islander people).
  • Need assistance with daily living tasks.
  • Complete an aged care assessment (ACAT).

We can guide you through every step, from assessment to approval.

Understanding Home Care Package levels 1–4

We offer the below levels of home care. Our team helps match your needs with the right services.

  • Basic care needs – $10,271.10 per year

     

  • Low care needs – $18,063.85 per year

     

  • Intermediate care needs – $39,310.50 per year

     

  • High care needs – $59,593.55 per year

     

How to apply for a Home Care Package

  1. Contact My Aged Care to register.
  2. Book an ACAT assessment.
  3. Receive approval and level assignment.
  4. Choose your provider – we’d love it to be VMCH!
  5. Start receiving services and enjoy peace of mind.

Need help applying? Call us on 1300 698 624, and we’ll walk you through.

 
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$500* gift card offer – Rewarding you for choosing VMCH

Join or switch to VMCH and receive a $500* gift card to spend on what matters to you. It’s our way of saying thank you for trusting us with your care. Terms: Available to new clients starting a Home Care Package Level 1–4. Conditions apply, contact us for full details.
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Home Care Packages in Melbourne
Support at Home is a new government-funded program designed to help older Australians live independently at home for longer. From 1 July 2025, it will replace the Home Care Packages (HCP) Program and Short-Term Restorative Care Program. VMCH is well-prepared for this transition, and once all details are available, we’ll update our website with everything you need to know. In the meantime, follow our blog for the latest updates.
We are located across the state. Download a full list of our locations.
Not at all. Just give us a call and we’ll work with your current provider to arrange a smooth transition. Any unspent funds held by your current provider will be transferred and held by Services Australia. Just keep in mind your current provider has up to 70 days to provide you with a written final statement.
Just leave all the leg work to us and we’ll start planning the supports you need to secure continuity of care. And remember, we won’t charge any fees to transition your package to VMCH.

This is completely understandable. Receiving people into your home that you haven’t previously met can be daunting! We’re committed to ensuring that you are in full control of your services and your life.

Our staff are fully qualified, police checked and vaccinated. Plus, we’re a compassionate and understanding bunch. We’ll always respect your boundaries and we’ll be guided by what you have requested of us.

The best way to build a positive relationship with your care worker is to let them know how you like things to be done, and to also let them know if there is something else we could be doing for you.

Any feedback you provide to our support staff will be promptly communicated back to your case manager so they can explore and make relevant changes.

You don’t have to be Catholic to join us. We support thousands of people from diverse cultures and faiths.

If you have been assigned a Home Care Package but you have also been wait-listed for a higher level Home Care Package, you may be able to continue accessing services under CHSP until you are assigned the higher Home Care Package.

You will need to continue paying the CHSP client contribution privately. Unfortunately, the Home Care Package cannot fund this amount.

We do not charge any fees when purchasing products and services which are not available through our VMCH offerings. These include gardening, meals, maintenance, aids and equipment.

VMCH charges a fee only when clients choose a provider other than VMCH or the VMCH preferred option. Please refer to our latest fee schedule.

Yes, we do. Our staff are trained and experienced in supporting clients based on their choice of how involved they want us to be. Self-managed clients agree to partake in some of the tasks that a case manager would normally do, under a supported Home Care Package agreement.

Under a self-managed Home Care Package model, clients are also entitled up to a maximum hours of case manager support per fortnight (more support hours can be purchased through the Home Care Package).

Our latest fee schedule outlines the specific hours available to you as a self-managed consumer. For all supported clients, there is no limit to case manager hours.

Case managers are responsible for:

  • Ensuring you are provided with safe and effective personal care and/or clinical care
  • Reviewing your Home Care Agreement and care plan
  • Coordinating and scheduling your services
  • Ensuring your care is aligned with other supports you are receiving
  • Providing a point of contact for you and your nominated representatives
  • Ensuring the care you are provided is culturally appropriate
  • Identifying and addressing any risks to your safety.

Your case manager will undertake both face-to-face and ‘behind the scenes’ functions to ensure the best possible care is provided to you.

No. By legislation, these fees cannot be charged to any clients new to VMCH.

VMCH offers supports all throughout Melbourne metro and regional Victoria. We also extend our services to southern NSW.

Download a full list of our locations.

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