Newborough resident Sylvia McGregor, 73, had no idea what a Home Care Package (HCP) was until her Occupational Therapist mentioned it in passing.

As her ongoing treatment was getting expensive, Sylvia’s OT asked if she was interested in an HCP, to help her with her increasing health costs.

That was at six years ago, and Sylvia could not be happier with the help she now receives.

Sylvia is on a Level 4 HCP and requires a walking frame for in the home and an electric wheelchair for her out and about adventures. Her husband, Peter, is also in receipt of a Level 2 HCP with VMCH.

Her package includes regular house cleaning, gardening, Planned Activity Group outings, meals, and a personal alarm.

“I can’t praise them enough,” she says of the team at the VMCH Regional Office, located in George Street, Moe.

“They try to help me so much, they really are fantastic. If I need something, I just ring Wayne (HCP Case Manager); he is marvellous. I just love the bloke.

“I ring him, and let him know what I need, and in a couple of days, I have an answer. Usually, if there’s enough money in my package and it is suitable what I need, then I can get it.

“My old scooter was old and dilapidated, and I think it only took 3 weeks to get a new one.”

Sylvia is so pleased with the services, that she now refers to anyone she meets.

“I tell heaps of people to go to VMCH! One lady I know was having so much trouble and couldn’t get what she needed. I told her to go to VMCH.

“I also met a man down the street, he asked about my wheelchair, and I said, “I got it through VMCH” and started telling him all about it.

“When elderly people ask, I tell them where to get it, and how to get it. With the office in Moe, it makes it very easy to pop in whenever I need to.”

Sylvia says she is in no hurry to change from VMCH as her HCP provider.

“There’s no way I would change. Instead, I tell other people to change, because they are better off going with someone they can rely on.

“They are marvellous, they really are.”

Come and celebrate with us!
We’ve had a little makeover and to celebrate we’d love for you to join us and enjoy some delicious goodies.
It’s also a chance to meet our friendly staff and learn how our programs can help you to continue doing the things you love.

Open days are located across the state throughout December.

Wangaratta
When: Wednesday 4 December, 10.30am – 12pm
Where: 22 Rowan Street, Wangaratta
RSVP: 1300 971 720 or

Shepparton
When: Wednesday 4 December, 2.30pm – 4pm
When: 213 Wyndham Street, Shepparton
RSVP: 1300 650 615 or

Ararat
When: Wednesday 11 December, 10.30am – 12pm
Where: Shop 4/5-56 High Street, Ararat
RSVP: 1300 971 720 or

Ballarat
When: Wednesday 11 December, 2.30pm – 4pm
Where: 74 Mair Street, Bakery Hill Ballarat East
RSVP: 1300 650 615 or

Moe
When: Friday 13 December, 10.30am – 12pm
Where: 44b George Street, Moe
RSVP: by Thursday 5 December, 1300 650 615 and select option 6

Bendigo
When: Friday 13 December, 10.30am – 12.30pm
Where: 128 Mollison Street, Bendigo
RSVP: 1300 650 615 or

Echuca
When: Friday 13 December, 2.30pm – 4.30pm
Where: 61 Haverfield Street, Echuca
RSVP: 1300 650 615 or

Click here for more information!